Customer Promises
Our business is built on the the committment to honouring a set of carefully curated promises:
Vetigraph
INTEGRITY & ACCOUNTABILITY
We always take ownership of our actions and will go above and beyond expectations by being honest and trustworthy in everything we do.
TRAINING
We will actively provide training for you and your team either on-line or on-site and monitor their progress. With us by your side you will always feel confident using your equipment.
TRANSPARENCY
We will put you in touch with clients who will share their user experience with you.
QUALITY & VALUE
We always ensure that our products are tried and tested and offer exceptional value for money to our customers.
COMMUNICATION
We always contact our customers before, during and after your implementation, ensuring you are happy with our products and the service.
SUPPORT
We will respond promptly to resolve any issues and answer all your training questions.
SPARE PARTS
We always keep adequate stocks of parts and consumables for your VetiGraph hardware to make sure your production is never interrupted.
CONTINUOUS IMPROVEMENT
We are always keen to hear client feedback and we are open to embrace change wherever possible.
SUSTAINABILITY
Where possible, we will recommend the most environmentally friendly consumables and solutions for the equipment in your business.
EDUCATION
We seek to maintain strong links with education and organise regular workshops and open days, ensuring that new talent is technology trained for the industry you are in.
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