Customer Promises

Our business is built on the the committment to honouring a set of carefully curated promises:

Vetigraph

INTEGRITY & ACCOUNTABILITY

We always take ownership of our actions and will go above and beyond expectations by being honest and trustworthy in everything we do.

TRAINING

We will actively provide training for you and your team either on-line or on-site and monitor their progress. With us by your side you will always feel confident using your equipment.

TRANSPARENCY

We will put you in touch with clients who will share their user experience with you.

QUALITY & VALUE

We always ensure that our products are tried and tested and offer exceptional value for money to our customers.

COMMUNICATION

We always contact our customers before, during and after your implementation, ensuring you are happy with our products and the service.

SUPPORT

We will respond promptly to resolve any issues and answer all your training questions.

SPARE PARTS

We always keep adequate stocks of parts and consumables for your VetiGraph hardware to make sure your production is never interrupted.

CONTINUOUS IMPROVEMENT

We are always keen to hear client feedback and we are open to embrace change wherever possible.

SUSTAINABILITY

Where possible, we will recommend the most environmentally friendly consumables and solutions for the equipment in your business.

EDUCATION

We seek to maintain strong links with education and organise regular workshops and open days, ensuring that new talent is technology trained for the industry you are in.